About the author
I am a system administrator and programmer, currently working for Google. I’m currently the SRE lead for all of Google Docs, which makes me responsible for capacity planning, troubleshooting, monitoring, and pretty much everything else needed to make Docs more reliable. Until August, 2005, I was employed by Network Clarity in Seattle, WA, USA. Prior to Network Clarity, I was a Senior Systems Engineer for Internap, where I was responsible for hundreds of systems running Linux, Solaris, and BSD/OS located in dozens of facilities around the world.
A longer (but slightly obsolete) resume is available for those who are interested.
The easiest way to reach me is via email, at firstname.lastname@example.org.